Frequently Asked Questions

Can I pay with a card?
Yes, you can pay with your Visa, Mastercard, or Amex (American Express).

I’m paying with Bitcoins, but the 20% hasn’t been deducted
Even if the amount in $ looks the same, the amount you’ll see to pay in Bitcoins already has the 20% discount applied.

How do I know if these generics are as good as the originals?
We’ve carefully selected and tested our products among the many compounds available. Just try them for free.

You can be absolutely sure you’re getting a product that works like the original (and in some cases, even better). We’re so confident in the quality we offer that we give out free samples.

Are these medications FDA approved?
All the active ingredients contained in the generic medications are FDA approved.

The pharmaceutical companies in India that manufacture these generics are also endorsed and approved by India’s equivalent of the FDA, the CDSCO (Central Drugs Standard Control Organization).

How long do shipments take?

  • Standard Shipping: Between 10–30 days

  • Express Shipping: Between 10–21 days

How can I track my order?
Once we dispatch your order, we’ll send a tracking number to the email address you used when placing the order (make sure you enter it correctly).

However, tracking is not available if you chose Standard Shipping.

Standard shipments can only be tracked on the postal website of the destination country once the package has entered its territory (usually after 7–10 days).

For example, if we provide you with tracking code RDXXXXXXXXXIN for delivery to Missouri, there won’t be any record of this package on the postal website until it arrives in US territory (about 7–10 days later).

If you chose Express Shipping, you’ll be able to track your package on India’s EMS website and, once it reaches your country, on your national postal service website.

Do you ship worldwide?
No, we only serve the entire territory of the United States of America.

What happens if I don’t receive my package?
If your package hasn’t arrived within 45 days (unless the tracking shows otherwise), we’ll refund 100% of your purchase or reship your order — whichever you prefer.

Our shipping guarantee takes effect 60 days after dispatch (since delays can sometimes occur). Check our return policy by clicking here.

Is the packaging discreet?
Yes, the shipment is 100% discreet. The packaging will never reveal the contents inside. You can relax 😉

Where do you ship the medications from?
Our medications come from FDA-approved laboratories in India.

Do I need a prescription to buy your medications?
No, you don’t need to provide a prescription to purchase from our store.

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